Shipping policy
Shipping Policy
Thank you for shopping with SFT Clothing Store. We are committed to delivering your order quickly and securely. Please read our shipping policy below.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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During sales, holidays, or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
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Domestic Orders: 3–7 business days
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International Orders: 7–21 business days
Delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or courier delays.
Shipping Charges
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
We may offer free shipping on qualifying orders during special promotions or when the minimum purchase amount is met.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number (where available), allowing you to monitor your shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
SFT Clothing Store is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Delayed or Lost Shipments
While we work with trusted shipping carriers, delivery delays may occasionally occur due to circumstances beyond our control.
If your package is significantly delayed or appears to be lost, please contact our customer support team, and we will assist you in resolving the issue.
Damaged Packages
If your order arrives damaged:
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Contact us within 48 hours of receiving your package.
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Include your order number and clear photos of the damaged item(s) and packaging.
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We will review your claim and arrange a replacement or other appropriate resolution where applicable.
Contact Us
If you have any questions about shipping or your order, please contact us:
SFT Clothing Store
Email: info@sftclothing.com
Website: www.sftclothing.com